We are not looking for a traditional Project Manager.

We are hiring a Strategic Business–Technology Liaison who can own and drive mission-critical commercial systemsacross our Consumer Goods business unit (Diabetes category).

Reporting directly to the Sr Digital Product Manager, you will operate at the intersection of Marketing, Revenue, Supply Chain, and Technology, ensuring every technology initiative delivers measurable business impact—not just shipped features.

What Youll Be Responsible For

• Act as the primary partner to Brand, Marketing, Sales Channels, Supply Chain, and Finance teams.
• Translate complex business objectives into clear, executable technology requirements, and explain technical constraints using business-focused storytelling.
• Resolve priority conflicts between Business Units and Engineering teams decisively, using data, commercial impact, and risk assessment.
• You will manage the tactical roadmap and delivery quality for CRM Platforms, Omnichannel Sales Systems, Point of Sale (POS), Distribution Partner Ecosystem (B2B), and Supply Chain Command Centre.
• Your focus is not tooling — it is revenue velocity, fulfilment efficiency, and operational scalability.
• Support the Head of ITBP on day-to-day tactical and operational execution.
• Ensure Product Requirement Documents (PRD) are precise, commercially grounded, and technically feasible.
• Maintain high standards for User Acceptance Testing (UAT) to ensure readiness before go-live.
• Drive fast, logical, and outcome-oriented decision-making.

What Were Looking For

• Strong business acumen: You understand how technology drives revenue, margin, conversion rate, and logistics efficiency.
• Expert storyteller: Able to present project status, data, and risks clearly to non-technical stakeholders.
• Decisive and resilient: Comfortable working under pressure, able to say no to misaligned requests while proposing constructive alternatives.
• Clear communicator: Structured, direct, and effective across all levels of the organisation.
• Minimum 3 years experience as an IT Business Partner, Product Manager, or Business Analyst.
• Strong exposure to Retail, FMCG, E-commerce, or Logistics environments.
• End-to-end understanding of business value creation: Lead generation, Sales conversion, Order fulfilment, Risk & issue management
• Hands-on experience with: CRM systems (e.g. Salesforce, Zoho, or custom platforms), Omnichannel commerce platforms (e.g. Anchanto, Order Online, or custom solutions), and Data integration across multiple systems
• Solid working knowledge of CRM, Omnichannel, and Supply Chain Management concepts.
• Execution-focused, logical, and results-driven.